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Account Settings

# 20 articles

Change Username and Avatar
How to turn off learning reminder notifications on eJOY extension
How to change your eJOY password
How to delete an eJOY account on the eJOY Extension

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Course and Videos

# 22 articles

How to practice listening with slow subtitles (Auto-pause) with eJOY extension
Movie Training Feature on eJOY GO
How to print subtitles of a video on eJOY Extension
How to turn on/off auto-translated subtitles on eJOY Go

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General Settings

# 8 articles

How to access the list of websites that have been integrated with eJOY on the Extension
How to set the pronunciation preference to American English or British English
How to delete YouTube cookies
I purchased the pro version, but why can't view bilingual subtitles on videos?

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Learning data

# 13 articles

Why doesn't my fluency score increase even though I review words daily?
Explanation on the Learning Time calculation mechanism
Why isn't app 1 syncing automatically?
What does the "Time left" in "Tracking" represent?

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News and articles

# 23 articles

Other Settings with Audio Reader
Settings for the Control Bar and Display with Audio Reader
How to see a visual image of a word when looking up a word
Word hunt Feature on eJOY GO and eJOY Extension

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Others

# 31 articles

Can I use a Pro Account on multiple devices?
Link to Download eJOY Products
How to verify your email when creating an eJOY account
Instructions for payment via AliPay

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Vocabulary Game

# 4 articles

Instructions on how to play the Daily Challenge game
How to turn on-off sound effects
How to play classic training game
How to play speed training game

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FAQ

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Welcome to eJOY Help Center

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Instructions for payment via AliPay

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Toan Tran

Khánh Vân

Đỗ Thị Huyền

Welcome to eJOY Help Center

START

FAQ

Instructions for payment via AliPay

Still can't solve the problem ?

We are here to help

Toan Tran

Khánh Vân

Đỗ Thị Huyền