FAQ

How to delete YouTube cookies

Sometimes while watching videos on YouTube, you might encounter the following notification: To continue watching the video, you need to follow these steps: Step 1: Right-click anywhere on the screen Step 2: Select "Inspect" Step 3: Choose the "Application" tab Step 4: Look for the key labeled “VISTOR_INFO1_LIVE”

Ha Tran
  Updated at  25 Sep, 2023
Hướng dẫn xóa YouTube cookies để tiếp tục xem video

Có lúc đang xem video trên YouTube bạn sẽ gặp thông báo như sau: Để tiếp tục xem video, bạn cần làm theo các bước: Bước 1: Chuột phải vào một vị trí bất kỳ trên màn hình Bước 2: Chọn “Kiểm tra” Bước 3: Chọn “Application” Bước 4: Tìm

Ha Tran
  Updated at  25 Sep, 2023
Explanation on the Learning Time calculation mechanism

"Learning Time" is the period of your active learning that eJOY records based on the following formulas: Learning Time = Input time + Speaking time + Writing time Here's what each term means: Input time: This refers to the time spent playing input games (Flash card, Matching, Multiple Choice, Word Constructor, Rearrange), watching

Ha Tran
  Updated at  20 Sep, 2023
How do I enable notifications to remind me to study vocabulary?

Step 1: Select "Profile" => Choose "Settings." Step 2: Choose "Notifications." Step 3: Select the time you want the app to remind you to study each day, and turn on the "Daily training reminder" toggle switch. If the app asks for permission to send notifications, please tap 'Allow.'

Thu Vu
  Updated at  12 Sep, 2023
Previously, I could watch bilingual content on the web, why can't I do that now?

Currently, eJOY has restricted the ability to view bilingual content on certain websites such as Udemy, Coursera, and other integrated platforms based on user requests. If you have a Basic account, it's possible that you may not be able to view bilingual content on some sites. You can upgrade to

Thu Vu
  Updated at  12 Sep, 2023
I purchased the pro version, but why can't view bilingual subtitles on videos?

1.It might be because you haven't logged in to the eJOY Extension. First, after downloading the eJOY extension, you should pin the eJOY extension to Chrome for convenient use by following these steps: Step 1: Select 'Manage extensions' on the Chrome toolbar. Step 2: Choose the 'Pin' icon. After

Thu Vu
  Updated at  12 Sep, 2023

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