General Settings

How to access the list of websites that have been integrated with eJOY on the Extension

1. How to access the list of integrated and semi-integrated websites Step 1: Select the eJOY icon in the Extensions section of your browser Step 2: On the dropdown screen, select the gear icon to access the eJOY Extension settings page. Step 3: Click on the sidebar on the left

Khánh Vân
  Updated at  Mar 18, 2024
How to set the pronunciation preference to American English or British English

To set the pronunciation preference to British English or American English, you need to access the eJOY General Settings page by following these steps: Step 1: Select the eJOY icon in the Extensions section of your browser Step 2: On the dropdown screen, select the gear icon to access the

Khánh Vân
  Updated at  Mar 18, 2024
How to delete YouTube cookies

Sometimes while watching videos on YouTube, you might encounter the following notification: To continue watching the video, you need to follow these steps: Step 1: Right-click anywhere on the screen Step 2: Select "Inspect" Step 3: Choose the "Application" tab Step 4: Look for the key labeled “VISTOR_INFO1_LIVE”

Toan Tran
  Updated at  Sep 25, 2023
I purchased the pro version, but why can't view bilingual subtitles on videos?

1.It might be because you haven't logged in to the eJOY Extension. First, after downloading the eJOY extension, you should pin the eJOY extension to Chrome for convenient use by following these steps: Step 1: Select 'Manage extensions' on the Chrome toolbar. Step 2: Choose the 'Pin' icon. After

Toan Tran
  Updated at  Sep 12, 2023
Will the saved words on the extension appear on the mobile app?

1. For eJOY App 1: When saving words on the extension, these words will be automatically synchronized to eJOY App 1 after a certain period. However, if you want to see them immediately, press the sync button on both the extension and the app. How to sync on the extension:

Toan Tran
  Updated at  Sep 12, 2023
How to send feedback to eJOY English 2?

When you encounter any problem using the app, you can send feedback to Epic in the following ways: 1. Send feedback directly to the technical team through the app Step 1: Select Profile Step 2: Select Contact us Step 3: Select Report Bug * On the error reporting screen: (1) Enter

Toan Tran
  Updated at  Aug 29, 2022

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