General Settings

Will the saved words on the extension appear on the mobile app?

1. For eJOY App 1: When saving words on the extension, these words will be automatically synchronized to eJOY App 1 after a certain period. However, if you want to see them immediately, press the sync button on both the extension and the app. How to sync on the extension:

Toan Tran
  Updated at  Sep 12, 2023
How to send feedback to eJOY English 2?

When you encounter any problem using the app, you can send feedback to Epic in the following ways: 1. Send feedback directly to the technical team through the app Step 1: Select Profile Step 2: Select Contact us Step 3: Select Report Bug * On the error reporting screen: (1) Enter

Toan Tran
  Updated at  Aug 29, 2022
Never sleep feature

To avoid automatically turning off the screen while using the app, turn on the Never sleep feature by following these steps: Step 1: Go to Profile Step 2: Select Settings Step 3: Select Learning settings Step 4: Turn on Never sleep while using app If you need further assistance, you

Toan Tran
  Updated at  Aug 26, 2022
How to change English level

Choosing the right level of English will keep you motivated and enjoy your study time. However, you can still challenge yourself with other levels of English. Here's how to change your English level in the eJOY English 2 app: Step 1: Go to Profile Step 2: Select Settings Step 3:

Toan Tran
  Updated at  Aug 26, 2022

Still can't solve the problem ?

If you don't find an article you need, feel free to contact us for further support.